Forum Discussion
7 years ago
Is this what you guys are getting
7 years ago
Yes this is the screen, EA still have not committed to a date to expect an update. It’s pretty annoying but hopefully soon it comes.
- 7 years ago
****FIX FOUND****
Issue:
it seems the issue is with loading old account either through Facebook or through Game Center.
Fix:
Delete the app. Reinstall the app. Start up as a new account. Then on top left hit menu and accounts. Log out of the guest account. Then you can log back into your Game Center or Facebook account!
enjoy!
- 7 years ago
Still doesn't work on iPhone XS Max.
My account is connected with Facebook.
- EA_Blueberry7 years ago
Community Manager
Did you try the workaround step that @joedepo provided above?
iOS Mobile Troubleshooting
https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-ios-apps/
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