Forum Discussion
EA_Blueberry
Community Manager
7 years agoDid you try the workaround step that @joedepo provided above?
iOS Mobile Troubleshooting
https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-ios-apps/
7 years ago
Hey @EA_Blueberry thanks for reaching out.
Yeah, I followed all the steps in the troubleshooting guide.
I can play if I create a new account, but that's not what I want, I have a legacy account connected with my Facebook account that I have been using since the game launched a few seasons ago, and I want to keep playing with this one instead of creating a new account.
Every time I reinstall the app and try to login using the Facebook option, it crashes and I need to uninstall it to be able to try again.
Any ideas on how to fix it or other options that I could try?
Thank you agian.
- EA_Blueberry7 years ago
Community Manager
@cassiokdz Go to your Facebook app and under Settings>Apps you should be able to remove Madden Overdrive. That's going to un-sync it from the device but won't delete your progress.
Once you've done that try logging back into the game with Facebook.
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