Forum Discussion

glpthefrog's avatar
glpthefrog
10 years ago
Solved

Maintenance Notifications

Due to maintenance shutting down my game, I have lost head to head matches and rewards from live events. Please give madden mobile players notifications of when maintenance is going to occur so that we don't get booted mid-game and lose progress. This is especially irritating when I spend Madden cash on something but then maintenance starts and the cash just disappears. Please send out notifications because its incredibly to do and it prevents players from losing progress and Madden cash, which some people spend actual money on.
technical issues

7 Replies

  • Anonymous's avatar
    Anonymous
    10 years ago
    How long is the maintenance going to take? Or do I need to delete and re-download?
  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    10 years ago

    @loutime@glpthefrog

    ****EDIT****

    Today's' maintenance period started about 1hr ago and the duration is unknown at this time.

    Reinstalling is not required and you should be able to play normally when the maintenance is complete.

  • Anonymous's avatar
    Anonymous
    10 years ago
    I also deleted the game and reinstalled and it's still stuck
  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    10 years ago

    @loutime

    Sorry, I edited my previous post just a few minutes ago. Reinstalling will not help here. We are performing maintenance and when that is finished you should be able to play. We have no ETA on maintenance completion currently.

  • Anonymous's avatar
    Anonymous
    10 years ago

    What was the maintenance for?  I  was hopeful it was going to solve the issue of the app crashing during H2H, LvL and mini-games, but I still seem to be experiencing that issue today.

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