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tforce216's avatar
tforce216
5 years ago

Master Series Jalen Ramsey progress

My Master Series, will not advance. It's been A MONTH.... this game evolves quickly, I have called and emailed about this situation several times. I have uninstalled, and reinstalled. I don't know w...
technical issues
EA_Blueberry's avatar
EA_Blueberry
Icon for Community Manager rankCommunity Manager
5 years ago
@steveglaz You were able to do the other Masters Series ahead of Jalen Ramsey?
  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @steveglaz  @tforce216 

    I was out last week and wanted to check up with you on this. Did you get this fixed? If not, have you tried reinstalling the app to see if that would help fix this?

    • steveglaz's avatar
      steveglaz
      5 years ago
      @EA_Blueberry I installed the app again but nothing changed.
      I'm stuck at level 10 (Ramsey) as you before. I can only play training camp.
      Thanks
      • EA_Blueberry's avatar
        EA_Blueberry
        Icon for Community Manager rankCommunity Manager
        5 years ago
        @steveglaz What version of is your Samsung device on and does it work if you log into a different device?

        Does your Samsung device need a software update?

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