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37491214's avatar
37491214
6 years ago
Solved

My Google Play Madden NFL coupon did not apply on my purchase

I had a $4.00 coupon for Madden Mobile and typically my coupon applies towards Madden NFL purchase after I get my coupon.  Today my Madden NFL $4.00 coupon did not apply.  I would like my coupon appl...
technical issues
  • EA_Kent's avatar
    EA_Kent
    6 years ago

    Much appreciated. Since purchases like this are processed through the Google Play store we don't have a lot of visibility as to why the coupon may not have been applied correctly. The best thing to do would be to reach out to Google Play support and see if they can spot why the coupon wasn't applied.

    You can contact Google Play Support at https://support.google.com/googleplay/?hl=en

    /Kent

EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
6 years ago

Much appreciated. Since purchases like this are processed through the Google Play store we don't have a lot of visibility as to why the coupon may not have been applied correctly. The best thing to do would be to reach out to Google Play support and see if they can spot why the coupon wasn't applied.

You can contact Google Play Support at https://support.google.com/googleplay/?hl=en

/Kent

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