Community AdminHi again, can I check that you were trying to exchange the full +5 master CJ? This is the card that was needed in order to upgrade to the 95?
Hi David,
Yes, it was a 93 CJ that I earned from the Madden Feast promo. I was ready to unlock but it would only offer 32k in TP. I didn't want the points, I wanted the upgrade. I spoke to EA about 3 times about this. I was literally on the phone with the EA advisor who told me to exchange the player and it would unlock. I told him I didn't want to lose the player if it didn't work. He assured me this is what the specialist had told him to advise me to do. So I did. Exchanged for TP, it didn't unlock and the advisor disconnected the call. I had to call back again and now I lost my 93 CJ who was at least better than what I have now! Like I mentioned I could have sold him in this promo rather than get all those TP. EA admitted it was a glitch and gave me a token but that token was worthless if CJ was still locked. I just wanted it unlocked so I could fulfill the set and then they started to tell me to post here.
This is just not okay.
EDITED TO ADD MY UID.
[Removed UID - CM]
Here is my UID
scheme west coast
see previous post. #20
EA and the admins are pretty quite the last few days. Please update us on the status....
I hope this will not turn out on a "too bad" or a "F You" towards us....
Most of us spent good money on the game, so don't leave us hanging, please
Same here, traded in 92 Rodgers and came up empty... have all needed currencies. [Removed - CM] UID. Alec Ogletree... submitted a case but no reply. I’m stuck with a 74 Qb, argh!!!
Hopefully they were just waiting for the corrupted sets to expire and now they can go in and just award the player! Fingers crossed!!!
Still waiting on my 95 TJ Watt!!!!
No action anywhere from EA. I'm losing faith they are gonna fix anything.....
Please prove me wrong EA. It's time for action now.
The fix is easy. Give players the card they earned or at least refund the card they lost of the right scheme, of course
Got this message today.
