NFL Draft Discussion, Strategy Guide, FAQ! (Promo Runs 4/17 - 4/28)

Hi, on the No. 1 Prospect event says First win you get an automatic 1 x 11-32 pick badge. I spent a TON of resources getting to that point and how 3 days in a row I have played the No. 1 Prospect event and have gotten zero pick badges. I’ve tried to contact EA help as well and no response. What’s going on with that?? Thanks in advance