Community Manager
Community ManagerDid you do the Draft Tournament? That really helped me get some 90+ Draft players with the rewards it was granting. The gem to reward value was great from what we've been hearing from the community.
@OSUHunter86
Only the one I highlighted is guaranteed on the first win. All the event titles mention prospect, are you sure you might not be mistaking the events?
I am 100% sure I’m not mistaking the events. I worked up to unlock the No. 1 Prospect event. I included a screen shot of the event on my game as well. Today (Day 6) I did the first win and again no 11-32 pick badge. In fact, I have played all the available events everyday multiple times. I just looked and have cashed in 240 players so far for stamina also have bursted ups over 6-7k rttd stamina so far including the daily reloads. Not to mention gems, coins, regular stamina, etc :/...Also, to add even more frustration I finally got an email from EA help and they asked for my info (user ID). I replied but apparently it didn’t go to the person helping me as I got another email saying they were unsure what I was sending my info for and to please explain my situation yet again.
@OSUHunter86 wrote:
I am 100% sure I’m not mistaking the events. I worked up to unlock the No. 1 Prospect event. I included a screen shot of the event on my game as well. Today (Day 6) I did the first win and again no 11-32 pick badge. In fact, I have played all the available events everyday multiple times. I just looked and have cashed in 240 players so far for stamina also have bursted ups over 6-7k rttd stamina so far including the daily reloads. Not to mention gems, coins, regular stamina, etc :/...Also, to add even more frustration I finally got an email from EA help and they asked for my info (user ID). I replied but apparently it didn’t go to the person helping me as I got another email saying they were unsure what I was sending my info for and to please explain my situation yet again.
I have had the same issue.
Monday I got 1 x 2-3 round pick for the win pack and the same for the first win pack when from the communication from EA we are meant to get a guaranteed 11-32 pick badge for this event when at Top Prospect, for which I also spent a lot of stamina, gems etc and not getting the reward we were told of.
The last 3 days I also have not received the guaranteed badge.
EA got in touch for the first time and redeemed the badge but then for the next 3 times I have not been contacted back yet and it is frustrating!
Still no response from my case, still no 11-32 badges. Events ended yesterday and now we are 6 days away from being able to cash in on player rewards. Why won't EA help us out? They saw in a chat that I didn't get the badges and said they would get back to me. But now there is no chat available (been trying for several days) and if I wait much longer i will lose everything ☹️
