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lamawally's avatar
lamawally
4 years ago

Ooops... Unknown Error Sorry something unexpected went wrong,

I just installed the game after a few months not playing No matter what, Login with Google,  Login with Facebook, Login as Guest... I got exactly the same anoying  message.  Ooops... Unknown Error...
technical issues
EA_Blueberry's avatar
EA_Blueberry
Icon for Community Manager rankCommunity Manager
4 years ago

@lamawally 

We had a similar issue related today on this post. Please let me know if you can't get into the game itself. 

  • lamawally's avatar
    lamawally
    4 years ago

    Nope.  nothing related,  that issue was about "something happened while playing the game" , 

    • EA_Blueberry's avatar
      EA_Blueberry
      Icon for Community Manager rankCommunity Manager
      4 years ago
      @lamawally

      When you said you restarted your WiFi, I assume you toggled it off and on.

      Have you tried removing the WiFi network from your device you generally connect to and then re-added it?

      Also, if you linked up with Facebook try going to the Facebook app and under Settings>Apps>Remove Madden Mobile and then try re-launching the game.
      • lamawally's avatar
        lamawally
        4 years ago

        Done and done.... thx for your patience Blueberry its really weird ... im looking for a way to unlink from Google (same as you suggested for FB) 

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