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mwh238's avatar
mwh238
2 years ago
Solved

Overcharging transactions!!!!

i have been overcharged multiple times in the madden mobile store.  Items are marked a certain price and then charged way higher to my account.   

i have photo proof of a transaction today.  
store item is marked at $1.99 and my account declined because the transaction was charged 11.97!!

i have more than the 1.99 in my account but less than the 11,97.  

fix this immediately!!!!!

technical issues

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  • mwh238's avatar
    mwh238
    2 years ago

    That link just takes me to the main help page.   Says I can only talk to someone if it gives me the option I’m a thread.

  • mwh238's avatar
    mwh238
    2 years ago

    I can’t seem to get actual help with this issue.  I am considering a class action lawsuit for all those that have been overcharged and scammed by you.  It just happened again to me.  I’ve attached pictures. 

    you can see that I have around 1000 which costs 9.99 in the store.  I was charged 19.99 and there is an additional 9.99 pending.  That’s a total of almost $30 for a 9.99 purchase!!!  I keep getting the run around by your instructions to get help and can’t actually speak with anyone.  I want a representative on the phone to fix this

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