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MaxDoubt222's avatar
MaxDoubt222
5 years ago

Please, Please, PLEASE EA, fix your ipad crashing software!

I know many teams like me that are tired of the ipad crashing all day long. How many Championship tournament results are just garbage because someone got screwed out of and entire drive? Where is the...
technical issues
MaxDoubt222's avatar
MaxDoubt222
5 years ago
@EA_Blueberry I have had 2 routers this season as I needed a new one. Both had this issue. I will try the above tip. Yes, router supports 2.4Ghz or 5.0Ghz.

Just to make sure were on the same page, the iPad isn't getting disconnected from the server or WiFi, the game crashes/closes/shuts and needs to be reopened.
  • MaxDoubt222's avatar
    MaxDoubt222
    5 years ago
    @EA_Blueberry Everything but reinstall. Would rather lose some matches hereNthere than my entire team- not worth the risk.

    It also happens quite often with daily drills but the resume feature catches it so it's not costly/noticeable.
    • EA_Blueberry's avatar
      EA_Blueberry
      Icon for Community Manager rankCommunity Manager
      5 years ago
      @MaxDoubt222 If you sign in with Facebook or Apple you won't lose your team because it's all saved to the cloud. If you haven't re-installed it's very possible the app has corrupted files and this should help fix that.
      • MaxDoubt222's avatar
        MaxDoubt222
        5 years ago

        @EA_BlueberryYeah, had last season's team connected to Facebook and lost my team because changing passwords. Good thing this season had already started. I know this was an ipad/itunes/facebook issue but still, lost total access just the same.

        I run a league and would rather not chance the 'ole, "really you won't lose anything" route. Many friends have tried the reinstall and no difference, still crash at 99-100% load. It didn't solve the issue for any of them. I tried reinstall on my son's iPad and it made no difference.

        If I'm on madden for 3 hours per day, it may happen twice in that time, maybe not at all til tomorrow. But it is coming, just hope it's not the wrong match. Can't recreate it. I do feel if I check a couple of things out between drives it seems less frequent that drive 1, drive 2, drive 3.

        Been trying to pay attention to anything I can. It seems as though loading new match zooms to 100%, pretty safe bet I'm good. If it loads and pauses at 99% for the slightest moment, there's a chance of app shut even if it gets to 100%. My ipad is newer, but others have older ones. Again, all my phone users don't even know what a crash is! lol 

        Wish I had more to give you and thanks again for the help.

  • MaxDoubt222's avatar
    MaxDoubt222
    5 years ago
    @EA_Blueberry OK, We have performed ALL the steps outlined above. Nothing has changed, iPads continue to "crash on load". Even cost us a tournament, well down by 4 with 1 drive left and crash.

    If 99.9% of these crashes happen before the kickoff, why not fix the RESUME? I've seen it twice this season in LvL? Is the timing off? Works great for drills.
    • EA_Blueberry's avatar
      EA_Blueberry
      Icon for Community Manager rankCommunity Manager
      5 years ago
      @MaxDoubt222

      I believe when it doesn't show up that could be due to the match no longer being eligible to resume in order to prevent exploitation.

      Do you get the option under preferences within the game's settings menu to adjust the graphics down a bit? That will improve performance and may prevent crashes.
      • MaxDoubt222's avatar
        MaxDoubt222
        5 years ago

        @EA_BlueberryI get not having it during the game as cheaters will cheat. 99% of the crashes, for my squad, happen BEFORE THE FIRST KICKOFF. You can see in drives, NO KICKOFF, just one line. Nothing happened.

        MyTeam - 3rd Drive vs YourTeam

        then NOTHING, no kickoff, no runback, no plays. It's how we can spot a crash vs. a cheat. The cheat ends with a few plays then like 1st and 10 and nothing, cuz it was closed due to a pick6.

        Again, 99% of the crashes happen before any kickoff or any play or runback. There is no possible way to "exploit this"?

        EDIT: yeah played with settings, no difference including playability as the Ipad is newer and only has madden and golf installed.

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