Community ManagerThanks for that info. Let me see what I can find out for you on this.
I am getting the same message. I tried to make a purchase and got an error, but then this message kept popping up. I then went on my second device and made the purchase just fine. I have tried deleting the app and updating my iOS.
What worked for me was:
Delete the app and then redownload it
sign in as a new user and create a new account
make an in app purchase in the new account, which worked
Then I deleted the app, redownloaded it again
signed in under the old account
in app purchases worked again!
I tried all of those steps three times.
i was on the phone with EA twice today
the first time they blamed Apple.
i called Apple They found nothing wrong
I can buy items on the Apple store and every other web site or app.
i called EA again. they called back had me on the line for 47 minutes before they disconnected me.
no one called me back.
This is horrible.
there are good packages to buy now and they won’t take my money.
The Christmas Freeze packages are up.
i can’t update my team.!
even worse , I’ll be out of cash to even play the game!
are they going to refund all of the money I spent this year?
Its been like this for 3 days!!!
id give up except I spent over $5,000 this year alone!
Please get get back to me fast!
Careful because I was getting that same message, but the money was coming out of my account. Never received the items, but they took the money.
Is there any update on a fix for this issue please?
Bumping this thread again still have the same issue patiently waiting for a solution
Community Manager@d2fadfff034710b7@marblesthebeagle@ceraso2373@mundayjason@jds250
The appropriate people are aware of this issue and are working to resolve as soon as possible. No ETA for the fix is currently available.
Barry At EA have you found anything more on this? Thanks!
