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Re: Daily, Weekly Goals&Challenges not working. I have no section for achievements.

I have one challenge not working.   It is the 75 punting yards in games & matches.  I have punted for hundreds of yards & ran punts back for hundreds of hands, yet, it records zero!

10 Replies

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Admin rankCommunity Admin
    6 years ago
    @ATLBaller32 Are you going to the "challenges" tab to claim it? Once claimed there, it should register under your daily objectives list.
  • ATLBaller32's avatar
    ATLBaller32
    6 years ago

    Yes, but they all only say 8/8, but does not show completed nor shows any way to claim them.

  • ATLBaller32's avatar
    ATLBaller32
    6 years ago

    Trying to upload a screenshot to you, but it won't do anything once I hit submit.

  • ATLBaller32's avatar
    ATLBaller32
    6 years ago

    My apologies, wrong screenshot.

  • ATLBaller32's avatar
    ATLBaller32
    6 years ago

    A couple more.

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Admin rankCommunity Admin
    6 years ago

    Ah, for the Feat of Feats I that was fixed where it was automatically granted to players. There was an issue where it wasn't able to be completed because it was 8/9 with only 8 objectives, so once they switched that it automatically granted the gems.

  • ATLBaller32's avatar
    ATLBaller32
    6 years ago

    So, how do I know I received the gems?  It doesn't say completed?  I never received the "Achievement" page where you claim the gems, and I don't recall ever receiving an error message like we usually do when they correct something and you should have received a reward but didn't.

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Admin rankCommunity Admin
    6 years ago
    @ATLBaller32 If you have any concerns on not receiving them, please reach out to our Support team via in-game through Settings>Help to submit a missing items claim. An Advisor can pull up your account to see when it was completed and verify if the gems were added to your account.
  • ATLBaller32's avatar
    ATLBaller32
    6 years ago

    I did, have not heard anything yet, but it has only been a few days.  I am used to seeing completed when I know that I have claimed the rewards after the pop-up comes up with ACHIEVMENT, then it says completed under the X/X times you needed to complete the items.  Mine just doesn't, so it makes me think I did not receive the rewards.

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Admin rankCommunity Admin
    6 years ago
    @ATLBaller32 Do you have any right now on the verge of completing? If you're able to take a look at your gems prior to completing it that could definitely let us know it's not tracking for you.

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