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Re: Missing Hurricane elite player pack

@RaiderRobbb @Mrbadsunshinejr @DoratheKiller3 @Hxracing @Dammdem

I have not anything on this since my last post here.

Can I ask you guys to contact an Advisor so that we have a case logged for each of you on this.

Click the following link to get started: https://help.ea.com/en/contact-us/

For help with contacting an Advisor, please see this link: http://answers.ea.com/t5/Technical-Issues/How-to-contact-an-Advisor-via-EA-Help/td-p/5650100

Thanks.

4 Replies

Anonymous
8 years ago
Approved
Obviously you haven't because it's been almost a week and y'all are completely avoiding the issue when I contact an agent they send me here and offer a pro pack with nothing in it worth using. Leave it up to ea to take a perfectly good game an ruin it
Anonymous
8 years ago
Approved
I received no player at all, yet am told that the "issue has been resolved and all accounts received their player." I also got some bogus initial answer in which the customer service rep made a comment, obviously not having read what my issue actually was, saying that each elite player is regarded as equal insinuating that I had an issue with the players given away. I have no issue with any players simply would like the item the game indicated I would get. To have my issue simply closed with no resolution other then "check the message boards" is unacceptable. Highly disappointed in both the customer service!
Anonymous
8 years ago
Approved
Can't get the Elite as specified by the event but I can get a pro-pack?
"I do know it will certainly help you to regain some quick progress in the game." a pro-pack is 7500 madden coins, I purchase on every day and it does not help. Please tell me how yet another would help me?
Anonymous
8 years ago
Approved
Contacted adviser twice after my case was closed with no resolution. Response was a joke.

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