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@michaelkottler Honest feedback, my man ... take a look at who writes or responds to these posts. You're 'talking" to about two dozen people that use this forum with regularity. Otherwise, people come here when Customer Service tells them to and they never come back. My recommendation is you address a well-written compilation of your documented issues and get it to Rachel Hoagland, VP of Gaming and Partnerships at the NFL. They've invested in and partnered with a company called Skillz to develop something better. If she hears from enough of us, perhaps things will improve from the outside in. Were you around when lawsuits and complaints to Apple resulted in Loot Boxes information now being required to be published by EA? Users were so incensed that they petitioned so many entities that the pressure forced EA to comply with Apple's requirement to publish Loot Box information for us to see what odds are for pulls on purchased content.
When enough of us think things through clearly and actually follow through, the game can be improved. But seriously, start chat groups in Apps with your League outside of this App so you can connect in real life and get some documentation to Ms Hoagland. In my opinion that's the only way this gets addressed.
Itsmraj2u,
Thank you for taking the time to reply to my post with salient data that seems logical and result-oriented. You almost seem to be apologizing for or at least pointing out that you are being critical re: wasting my effort in posting here, but had I not done so I would not have read your interesting, informative and ultimately very important reply.
I'll use the information you've provided to move forward in what will hopefully prove to be a more goal-driven direction as for the last three years both Answers and EA Help (not to mention Reddit and various other MM forums) have been nothing but a circular pass-the-buck construct and I'm certain that the strategy you've suggested here will be prove far more useful at effecting positive change. At the very least I'll be able to present these issues to someone on the inside of an organization who seems to be in a position to pass along customer satisfaction issues to the powers that be.
I'm in absolute agreement with your thesis regarding we the players/supporters acting thoughtfully and with unity to effect positive if not, dare I imagine it, just outcomes. Again, the information you've provided and advise you've dispensed here is welcome, important and greatly appreciated.
Thanks Again - Michael
- 4 years ago
@michaelkottlerNever wanted to be dismissive, but the reality is, we’ve rarely seen successful outcomes from these forums. More often than not, they’ll remove a feature (like the 2pt Fullback Dive they nixed yesterday) and not address the issue. I was surprised to see that playaction plays were again disabled for flipping this season, with new play designs they didn’t actually know were going to be ‘broken’ or not.
In the end, the pressure or directives have to come from outside. Due to licensing, this is the only real option for mobile NFL content currently and so we have to operate within its limitations. If you move towards contacting Ms Hoagland, lemme know, I’ll jump on that train. I would love to connect with my hometown team’s (Browns) NFLPA President JC Tretter on this as well. He’s heard plenty from players on the Madden frustration aspect of this.
Again, not trying to dissuade you from posting or griping, but simply trying to put the pieces together for what I believe is the only path left to shake this tree and hopefully get results.
Skillz is real, the NFL invested in them and has a developmental path set with them. One can only hope it unseats the current option that is rife with simple errors, glitches, disparities and so much more that doesn’t make sense from a business perspective, let alone an actual NFL Rules perspective.- 4 years ago@itsmraj2u I think they targeted that play for algorithm player... trying to see who adapts and how quickly... but I'm just a crappy average joe player... who learned my physical things...
- 4 years ago
Well written!
Great thorough criticism! Great thorough response! An actual grown-up conversation.
Crickets from EA!
Seems like the bottom line here is any five year old with daddy‘s credit card can dominate. No skill required.
Sad!
- 4 years ago@RunTMC666 Agreed.
- 4 years ago@itsmraj2u Thanks again for the very salient information you provided. Based on both past gaming-related news and my prior experience here/with EA Help I have to agree with your thesis entirely: only outside pressure will effect any positive change. You did us all a solid by including both the name and link to Rachel Hoagland, VP of Gaming and Partnerships at the NFL. Of all the replies to posts here, yours is by far the most candid, frank, realistic, wise and helpful. Instead of just referring me back to EA Help or suggesting I post on Reddit et al, you've cut right to the heart of the matter in a mature and logical manner and I'm both appreciative and impressed. So again, thank you, itsmraj2u! I've been working on a more concise but more detailed and inclusive draft to submit to Rachel Hoagland and expect to have it wrapped up and sent tonight. Thanks again!
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