Community Admin@Aligatorlizard
You've tried restarting your device and rebooted your modem/router, right? This sounds more connectivity related where you're timing out due to the location and connectivity to our servers. If you haven't reset your modem/router power lately I would try that (turn it off for 5 minutes) to see if that helps strengthen connection to the servers.
@EA_Blueberry ha escrito:@Aligatorlizard
You've tried restarting your device and rebooted your modem/router, right? This sounds more connectivity related where you're timing out due to the location and connectivity to our servers. If you haven't reset your modem/router power lately I would try that (turn it off for 5 minutes) to see if that helps strengthen connection to the servers.
Sorry for the late response, keep refreshing the first page and didn't realize
your message was on the second page. My bad.
I turned off the modem for five minutes like you said, started the app, went to Arena and everything continued perfectly until after 8 minutes, when Network Required message appeared. I hit the cross, I didn't click Ok, then the screen appeared where you pause the game, I hit continue and this returned me to my previous Arena game. I kept playing until I finished my duel, started another one, and minutes later the football spinning appeared, until it sent me back to the home screen... for the umpteenth time.
Community AdminNo. While a was playing, the Network Timeout message popped up and immediately after that the game paused screen appeared in the background.
Community AdminCommunity Admin@EA_Blueberry
I followed your instructions; I turned off the modem for 5 minutes, then I deleted my Wi-Fi network from my device and added it back.
I think this was the key that helped fix my problem.
Much appreciated. 👍
