Forum Discussion
If you still have access to your previous device you may be able recover your account. If your game was not linked to Facebook you can link it on the old device and should then be able to continue on the iPhone.
See this link for info on linking via Facebook: http://answers.ea.com/t5/Madden-NFL-Mobile/iOS-Android-Link-or-re-link-to-correct-Facebook-account/td-p/5467991
- ApprovedAnonymous8 years ago
How can I recover my account
- ApprovedAnonymous8 years agoDid you loose your account progress after the update ???
- ApprovedAnonymous7 years ago
Yes I lost my account after the update how can I recover it
- ApprovedAnonymous8 years agoI lost all my progress after the new update !! How do I get my old account information back?
- ApprovedAnonymous8 years agoSame here
- 8 years agoWhen you sign in and it asks for new account or existing, click existing then there will be an option to recover your account.
- 6 years ago
So I got a new phone and linked my Apple ID account to my madden account and nothing saved what do I do
- EA_Blueberry6 years ago
Community Manager
Do you still have your old phone? You can log into your account to verify your Madden User ID.
Your progress should carry over from your old device if you synced it up to your iCloud/Apple account. If you linked it up to Facebook, visit Facebook and go to Settings>Apps and remove Madden Mobile so it unlinks it from your old phone, then log into the game with your new iPhone.
This post is originally from 2017, so I'll be locking it down to avoid any more necroposting. If you still need help please create a new topic if you're unable to find a more recent post.
Don't "necropost." Reviving, updating or bumping old, outdated and irrelevant threads is not helpful for our community. It's best to check when the thread was created before you hit post, just to make sure it's not 2 years old for example.