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Anonymous's avatar
Anonymous
11 years ago

Resource download error Madden Mobile - no internet connection

Can anyone tell me how to get in contact with support for madden mobile... I can't see it on the list of games when contacting support. Downloaded app on my iPad was working fine for the last 2 weeks...
technical issues
Anonymous's avatar
Anonymous
11 years ago
Bump. Has anyone else had this issue? I get a pop me up saying resource download issue I have connected to Facebook (which I was loathed to do). In between the pop ups I could see the 1000 coins being credited to my account.... So it is still working somewhere in the background but tech support says to "reinstall" app.... As I am using iPad means deleting app icon and downloading again via App Store.... Very reluctant to do this as I have spent some decent real money and have upgraded a Newton captIn and have 8 gold trophies ready to update more... Any suggestions?
Anonymous's avatar
Anonymous
11 years ago
Brilliant result... Deleted app and reloaded via App Store, linked agin to Facebook and progress restored at level 30... Only downside was having to reactivate a Facebook account😢
  • Inocencio23's avatar
    Inocencio23
    11 years ago

    How do you reload the app store?

    • Anonymous's avatar
      Anonymous
      11 years ago
      I am using iPad so I just deleted the madden mobile app on my home screen and then reloaded via the apple App Store. You just need to make sure that you have linked the madden mobile app to a Facebook account and as a double safeguard link your ea/origin account to Facebook also before you delete the app on your home screen. Don't delete the app from the App Store!
      It was a leap of faith to do this but I would have made sure I had got a refund from Apple/App Store if it didn't work
      I am guessing this works for android and iPhones etc... But don't know as I don't use them
      • Inocencio23's avatar
        Inocencio23
        11 years ago

        I do have it linked to a facebook account. I deleted it off of my homescreen and redownloaded it and it still doesnt work.

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