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Lillilpump13's avatar
Lillilpump13
Seasoned Newcomer
1 year ago

Rs player pack missing

I completed my rookie showcase journey and on the last one it said it would give me a rookie showcase 112 overall player if I completed on first try and I did complete on first try and it didn’t give me the rookie showcase 112 overall player

7 Replies

  • The very same thing happened to me, I didn’t receive any of the rewards from any of the journey challenges, not even the minor rewards. 

  • I attached two of the same photos in my previous reply, I just hope this issue gets resolved and i will fully receive all of my rewards and packs. 

  • I am playing on iphone xr. I’ve tried signing out, deleting and redownloading the app and restarting my phone and still no rewards or packs. 

  • elbineo's avatar
    elbineo
    1 year ago

    file a bug to an EA rep. It probably won’t get resolved there but it might get some eyes on the issue for a future resolve hopefully tonight or tomorrow

  • elbineo's avatar
    elbineo
    1 year ago

    yeah i’ve tried everything, and i can’t even speak to a real person. We are never going to see those cards. 

  • Lillilpump13's avatar
    Lillilpump13
    Seasoned Newcomer
    1 year ago

     I know I just reached out  again and now there emailing me but taking long to reply you should ask for a team to reach out to you for missing cards.

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