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MorningTimeCloud's avatar
MorningTimeCloud
Legend
11 years ago
Solved

Sold an item but you haven't gotten your coins yet? Read here

To avoid avoid any more threads being posted here and on Answer HQ about this problem, Its already known by the devs. If you sold an item and you haven't gotten your coins yet. Please be patient....
technical issues
  • MorningTimeCloud's avatar
    MorningTimeCloud
    11 years ago

    Actively moving new posts on this problem to this thread. Please do not post anymore as its not needed. Read the OP and all new info will be added to it.

EA_Barry's avatar
EA_Barry
Icon for Community Manager rankCommunity Manager
11 years ago

If you have lost coins in an auction or have not received and item from an auction please allow 24hrs to pass for the coins or item(s) to become available.

After 24hrs if the coins or items are not available to you then first power your device off and back on.

If your missing items or coins are still not available upon login then contact an Advisor for assistance.

If required, click the following link to contact an Advisor: http://help.ea.com/en/contact-us/new/?category=demo-beta

For help on how to contact an Advisor please use this link: http://answers.ea.com/t5/EA-Help-Beta/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/td-p/...

*Marked as solution for player visibility

Anonymous's avatar
Anonymous
11 years ago

u do i email

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