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Anonymous's avatar
Anonymous
8 years ago
Solved

Suspended from the auction house.

So I was wrongfully suspended earlier this week with a penalty flag warning. I'm still waiting for EA to reply and fix the issue. If they don't like they have to many others how long will I be locked out of the auction house? Completley ridiculous in the first place let alone right at the start of the feastmaster event. All this for playing fair and grinding to get all my coins and players. Thanks EA!! Another satisfied customer! Doubt they'll reimburse the money I've spent if they don't fix it.
technical issues
  • EA_Blueberry's avatar
    EA_Blueberry
    6 years ago

    @pjjb3uibjfaa Have you checked the email address registered to your account for a response from the Terms of Service team? You should have received one regarding the reason why.

    EDIT 5/12: This post is originally from 2017 so I'll be shutting it down. If you are suspended or banned from the auction house/your account, please contact our Terms of Service team here: https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/

    Please create a new post if a more recent thread isn't already active if you still need help.

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  • LandonGrissom's avatar
    LandonGrissom
    7 years ago

    Oh okay fair enough. Thanks for replying faster than EA ever will 🙃 If I get banned I’m gonna be upset cause I just bought a solid care that was about 100k under market and then I got “suspended”. I literally did nothing I just got lucky

  • LandonGrissom's avatar
    LandonGrissom
    7 years ago

    The auction house ban or suspension was lifted. I still don’t know why I was banned but I am glad it was fixed! Thank you for responding to my post!

  • pjjb3uibjfaa's avatar
    pjjb3uibjfaa
    6 years ago
    @BEERxxRUN So did ea suspend you for 7 days first and why . I got a 7 day auction suspension I have no idea as to why! They don’t help at all when u live chat etc..
  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    6 years ago

    @pjjb3uibjfaa Have you checked the email address registered to your account for a response from the Terms of Service team? You should have received one regarding the reason why.

    EDIT 5/12: This post is originally from 2017 so I'll be shutting it down. If you are suspended or banned from the auction house/your account, please contact our Terms of Service team here: https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/

    Please create a new post if a more recent thread isn't already active if you still need help.

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