Forum Discussion

bbyioi651pf0's avatar
bbyioi651pf0
New Novice
3 months ago

Training points

For about one month I have not been receiving my Training Points correctly. I am a Diamonds player. In Madden Base, Daily Arena and other game modes I receive much fewer Training Points than what the game shows as the reward. For example in Daily Arena the reward was displayed as 1716 TP but I only received 397 TP. This happens consistently and not just once. My Diamonds benefits should be active but the bonus Training Points are clearly not being applied. I have restarted the game and checked my status but the problem still persists. Please investigate this issue and explain why the promised Training Points are not being awarded. Thank you.

5 Replies

  • 7b41f40cf74fdbe2's avatar
    7b41f40cf74fdbe2
    Seasoned Newcomer
    2 months ago

    I believe what you are looking at is a bonus boost you get whenever you acquire ttp through an event or mission or whatever. Try looking at your team ttp total before you receive some ttp and see if it matches up or if you are really getting the wrong amounts. Good luck, my friend. I'll tell you this, ea probably won't help. These forums are your best bet.

  • bbyioi651pf0's avatar
    bbyioi651pf0
    New Novice
    3 months ago

    I’ve been corresponding with them for a week now. The issue got worse over the weekend. Instead of 2,600 TP, I only received 604 TP, and this happened twice. Yesterday, I bought an Ultimate Freeze pack with real money; as a premium benefit, TP should be included, but I received significantly less TP from that as well.”

  • mrjmora's avatar
    mrjmora
    Rising Newcomer
    3 months ago

    I’ve been having the same issue!  Let customer service know. They told me to clear my cache but it didn’t work!! 

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