4 years ago
Unable to play EA games due to old account
Hello, So long story short I'm using me and my Brothers Xbox. He hasn't really played in years and I've been playing much more recently. After getting game pass I noticed I am unable to play any EA ...
- 4 years ago
Hey what's up, @acuriosityrover
If your brother is not able to reset the password through his email he'll need to recover the account by contacting our Support team. They will need to go through some quick account verification steps to ensure he's the actual account owner before changing the email on the account.Here is how to get started: https://help.ea.com/en/help/account/im-locked-out-of-my-ea-account/