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Anonymous's avatar
Anonymous
8 years ago

Unknown error or Currently Inaccessible - Issues with Qustodio app on iOS

Hi, I work in IT Operations at Qustodio, a parental control company. Some of our users have reported issues with Madden NFL an other EA mobile games in iOS devices protected by Qustodio. In the...
technical issues
EA_Barry's avatar
EA_Barry
Icon for Community Manager rankCommunity Manager
8 years ago

@dj_qustodio

Without having much info, I would guess that yes, the app is causing our game to see the user as having a VPN etc.

Anonymous's avatar
Anonymous
8 years ago
Thanks for your reply. Can you put me in touch with the appropriate contact to try to solve this?

Thanks,
David
  • n3tgam3r's avatar
    n3tgam3r
    8 years ago
    Did you ever get a solutions for this? I’m having the same issue.

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