5 years ago
Unlink EA Account on Mobile
Hello, Yesterday I downloaded the Madden NFL 21 Mobile App and accidentally linked my backup EA Account instead of my main EA Account. I uninstalled the app and redownload and choose the guest optio...
- 5 years ago
What you're describing sounds related to this known issue:
5) I am unable to link my EA account. OR: I linked my EA account, but did not receive the rewards.
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This is a bug and has been reported to EA. They are aware and working on it. As far as a possible fix, there is no specific timetable for one.
I recommend reaching out to our EA Advisors for additional assistance in ensuring your account can be properly linked. They'll be able to pull up your account to take a deeper look at this. I'm sorry you're having trouble getting set up, but I assure you they will be able to get you on the right path in a short matter of time. Let me know if you have any questions.
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