Why does the app keep shutting down on me?
First time the app shuts down I lose a drive in a tournament. Now in a league championship it does it again and I lose another drive!
Forum Discussion
EA_Barry
Community Manager
Community ManagerYou are basically talking about doing a factory settings restore.
If you choose to do this you really should perform a backup first.
See the following link for steps: https://support.apple.com/en-ie/HT201252
Doing a factory reset is risky, in doing this I could lose all of my apps. and still have the same problem Madden Mobile 17. Doesn't EA have a patch that there are working on to fix this problem? I can not be the only one that has been having this problem.
- EA_Barry
You are not the only one here who is seeing an issue after upgrading to iOS10. If you do a factory reset you will need to redownload and install your apps.
Having said that, as it seems your issue is due to the OS update, reverting to a known working OS version is almost certainly going to allow you to play. It is up to you whether you revert your OS now or wait to see if the compatibility issue gets fixed.
Mine isn't linked to my facebook. Its really frustrating as I have reinstalled a few times. I dont want to risk reverting back to IOS 9. Any other suggestions?
I,m on IOS 12.5 and I does this to me as well. Constantly getting booted out of tournaments, overdrive, arena, the yard, yard arena. On top of that none of the “ customize” works in the yard, I’ve bought different uniforms and yet everything picked just comes out all black clothes.
