Forum Discussion

Tribike15's avatar
Tribike15
5 years ago
Solved

Why is madden turning my phone off

I'm an android user and when I play madden every 2-3 minutes it puts my phone onto the lock screen. What should I do?
technical issues
  • EA_Barry's avatar
    EA_Barry
    5 years ago

    @Tribike15 

    In your phone settings, you can set a longer screen timeout or disable that feature entirely, thanks.

jbattagl2's avatar
jbattagl2
4 years ago

This is also happening on IPAD OS for latest IOS version and latest version of Madden.  Autolocks randomly.  Any upcoming fix EA?

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    4 years ago
    @jbattagl2

    Is there an option to turn your sleep setting to NEVER? That fixed it for the player above.
    • jbattagl2's avatar
      jbattagl2
      4 years ago

      Unfortunately that is a workaround and not a fix. Setting the IPad to Never lock is not a good idea for many reasons

      • EA_Blueberry's avatar
        EA_Blueberry
        Icon for Community Manager rankCommunity Manager
        4 years ago

        @jbattagl2 

        Can you let me know what type of iPad model you have and what is the latest software version for it? 

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