@EgoMania
EA has their reasons, probably corporate reasons that are better for their needs rather than ours. So the question is, what could go wrong when they report on things regularly? Say for example that they are working on redoing the crafting system. Some people get excited, some get upset. Maybe some quit over what they hear. Then the week after they report, well actually, it's gonna go a different direction. What happens then? More upset people, others leaving and people screaming that BW isn't keeping their promises. Then the week after they run into trouble testing it and decide to shelve the crafting overhaul. Then what happens?
Regarding Bioware being bound by non-disclosure, it's totally understandable from EA's corporate perspective.
No company wants rogue employees speaking out of turn.
Especially since Bioware is pretty much the developers and designers ONLY, while EA handles marketing and sales.
EA's job is to min/max the message and how it relates to sales numbers.
What isn't understandable however is EA's reluctance to have an open dialogue with the community.
Attempting to control the message via lack of open communication creates toxicity in your brand.
This is short term corporate boardroom thinking.
@EgoMania
As much as I hate corporations and how they do things, part of me thinks that the player community is at least in part guilty themselves for causing this approach. Like it or not, we are a *le bunch as a community that's driven by social media and therefore hypes and outrages as well. I'm sure that there is probably more to it than that, but people prefer to shout at BW than discuss things with them. I'm not sure they really can win either way.
Absolutely customers and community is driven by social media and hype.
The smart approach would be harness that.
Silence breeds speculation.
It's almost as if their marketing team was given until launch day, and then *poof* went off to a different project.
@EgoMania
They released a patch already and are making more. The time frame given was within 2 months. How impatient are we? And do we really have a clue how involved fixing bugs and changing other things can really be? I'm certainly not an expert but I do raise an eyebrow everything someonse says a particular issue is "so easy to fix". Too much emotion, too little reasonable thought. That sort of thing does make you think twice about how and when you communicate.
Just food for thought.
And impatient?
Sure.
We absolutely should be.
I paid $90 for the deluxe edition of a game.
Glitches and bugs are a given in any sort of game nowadays.
However, the major parts of the game should work.
I should only have to point towards how Blizzard handles Overwatch.
We are nearing 1 full year since launch.
The game is still GROWING.
http://www.theverge.com/2017/4/28/15475604/overwatch-blizzard-30-million-players-milestone-growth-rate
The game added another 5 million players in the last 3 months.
Communication from developers happens daily on the forums.
That company isn't afraid of it's fanbase. Sure, there is rage, salt and outcry.
But overall, the fanbase adores the game, adores the developers.
And that's largely due to strong communication.
Oh.
And bug fixes.
https://www.kotaku.com.au/2017/04/buggy-d-va-was-temporarily-unplayable-in-overwatch/
DVA bug?
- Communication (acknowledgement)
- Patch
Done in less than 24 hours?
Meanwhile.
All we have are the chirping of crickets
and I can't even get back to Eos.