@Varzin wrote:
1. There is NEVER a good enough reason to be toxic, I don't care how frustrated or disappointed you are. Throwing a temper tantrum won't solve anything. If anything it will cause the devs to become jaded towards the community.
(...)
2. Most developers legally cannot discuss what they are working on until it is being prepped for release. In software development EVERYTHING is subject to change right up until final release. If they start talking about a problem they aren't ready to fix or they start talking about a solution that ends up drastically changing the community will complain and generate bad press, and don't tell they won't, I've seen it happen too much before.
3. Bioware's open letter to the community before 1.05 could easily be summed up as follows: "We know stuffs messed up, we're working on making it better, here's a list of some of the things that we can immediately fix, more to come later." Whether they discuss specific issues or not they've already acknowledged that there are problems and that they are working on it. What more do you want?
If you're serious about the weekly report thing let me tell you that that simply won't make you happy. Like I previously stated if they can't discuss anything that is subject to change so most weekly reports wouldn't say anything meaningful that would appease the community, again I've seen this before. Bioware does discuss what the next patch will include close to when it releases, like they did with 1.05, so they're already doing the best they can in regards to communicating with the community about patches.
Demanding weekly updates on everything the developer is working on is the game forum equivalent to the kid in the back seat "Are we there yet? Are we there yet? Are we there yet? Are we there yet? Are we there yet? Are we there yet?" It's not helpful for anyone involved.
1. I generally agree, though what I stated was that I do *understand* why some people turn toxic in given circumstances. I do. I do not like when people turn toxic, but I am old enough to understand that it happens, and that there are some common stimuli that easily trigger such toxicity. It is surprising to me that huge company such as EA does not recognize them.
2. No, this is not true. While I do understand that no hard promises should be given in advance, there is absolutely no problem with declaring priorities and acknowledging issues. And You know... with communicating. There were already numerous examples given here of companies that do communicate such things on regular basis - and remain successful. Not to mention that those "many companies" are much quicker in fixing bugs.
3. Uh... No. Actually they have acknowledged almost NO issues. Please, read it again Yourself: https://www.masseffect.com/news/the-journey-ahead?sf53509845=1
"This Thursday, we’ll release a new patch that addresses technical fixes (crashes, improved performance), but also adds a number of improvements we’ve heard you ask for, such as (...) Over the next two months we’ll be rolling out additional patches which will go even deeper and look to improve several areas of the game (...) These upcoming patches will also address performance and stability issues".
So the only issues that they actually acknowledged are "crashes", "poor performance", and "stability", and actually as per my understanding they believe that they have already dealt with those with patch 1.05. All the other promises are about "improvements" that gamers supposedly asked for, like "adjustments to conversations with Hainly Abrams".
OK, I am not saying that I am not interested in all those promised improvements - I really am. But please understand that they have promised no actual fixes and no actual solutions to hundreds of bugs that community is repeatedly reporting to them. They have not even acknowledged that there are any bugs anymore!
Is demanding weekly updates childish? Perhaps. But it is only so when You believe EA/BW to be Your superior, a grown adult that "knows better". We have already seen several times that this is not the case: that EA/BW does not know better, and that they are unable to address actual issues without those issues being pointed to them (ending of ME3 is just one example). So from my perspective it is more like we are *their* parents (or clients), and thus we are entitled to control their work and their aims. I do work in a corporation that subcontracts own work to other corporation, and please believe me that YES, our work is scrutinously controlled ALL THE TIME.