Hevy_Phyzx wrote:
@holger1405 I am a U.S. resident. My Origin Account is fine. I can access it so get to my games. I play ME3 Multiplayer frequently. I am annoyed that in ME2, the Cerberus Network won't recognize my Origing/EA account password. I keep getting the message "The password does not match the one associated with this account." That seems to be my primary issue... The CN in the game is not recognizing my EA account.
There can be a problem with this specific game inside your account. Did the reps mentioned that they checked your account?
I asked that before:
Are you on a private or a public (University) network?
Do you use special characters in your user name or E-Mail or is your password longer than 16 characters?
Hi again Holger,
Sorry to be so dense here. Mea Culpa.
No, the representative did not say whether she/he had checked my account.
I am using my home's Internet Connection. I have a cable ISP (Spectrum Internet in Up State NY). I hope I have made my network private (The WiFi is PW protected). My machine is hard-wired into the router (ethernet cable). There are two other computers connected via hardwire into the network and my son's PS3 and PS4, as well as our printer connect to it via WiFi (password protected).
My username is my email address, correct? It is simply [edit: email address removed] [not my real email, but you get the idea]. No special characters in that.
My PW has one special character in it, but otherwise is only eight (8) characters long. Mix of caps and lowercase and digits. The special character is not one of the "prohibited" ones like \ or & (due the HTML necessities of those characters).
I hope that helps your analysis.
Thank you again for you patience with this "old fart" gamer.
Hevy Phyzx
