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42_Galahad's avatar
42_Galahad
4 years ago
Solved

Can't download soundtrack

I just bought the deluxe edition upgrade for Mass Effect Andromeda for PS4. After downloading it and starting the game once, the download button for the soundtrack appeared (as it should) at https://...
  • EA_Illium's avatar
    EA_Illium
    4 years ago

    Hi @42_Galahad Wanted to get back to you, we made some additional changes, and I can confirm when I sign in on my account I can download the soundtrack, When you have a second can you test?

42_Galahad's avatar
42_Galahad
4 years ago

I wanted to test, but when I tried it both yesterday and today, my browser prohibited me from continuing to the site (https://masseffectarchives.com/en_US/downloads); seems like the certificate expired recently:

Websites prove their identity via certificates, which are valid for a set time period. The certificate for masseffectarchives.com expired on 2/23/2022.

Error code: SEC_ERROR_EXPIRED_CERTIFICATE

EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
4 years ago
@42_Galahad Are you able to select proceed past the Browser message to the download page? If not does going through incognito mode work?
  • 42_Galahad's avatar
    42_Galahad
    4 years ago

    @EA_Illium  After proceeding past the browser message, the download worked! Thank you so much for your help and patience!

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    4 years ago
    @42_Galahad Glad to hear this is working again!

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