Cant get or download mass effect 3 free dlc

I've been trying to get the free multiplayer dlc packs, and have been unable to. I talked to customer support twice, the first time, which was a chat, i was told that with the N7 edition of the game, i would be able to access the multiplayer packs and he proceeded to credit my account with the N7 edition upgrade. This was incorrect, as i still cannot download the packs, and the new content does not show in the menu.  The second time, which was on the phone, i was told that the multiplayer DLC packs were no longer in the EA database, and that only the Citadel, and Omega DLCs are available. He then proceeded to credit my account with the Citadel DLC. I was also told that my case would be forwarded to a Specialist, and they would email me as soon as possible.

I'm wondering why the MP packs still show in the origin client if they are not available in the database. If they are indeed available, how can i access them?

I saw another thread similar to my case, but the other person already had the dlc on another computer, and copied the files over. I do not have the conveniennce of another computer with those files. So i'm wondering if it is possible for someone to share the files for the 5 free multiplayer packs (Earth, Retaliation, Rebellion, Resurgence, & Reckoning) with me through an email.

Hopefully its possible, and i can receive those files from a peer, or i hear from the specialist, and somehow gain access to the dlc.

Either way, i really want this issue to be resolved as i love the ME3 multiplayer.