Forum Discussion

Noipsaj's avatar
13 years ago
Solved

Crash after checking Downloadable Content

The start and after the check downloadable content I got the error below.

Problem signature:
Problem Event Name: BEX
Application Name: MassEffect3.exe
Application Version: 1.4.5427.111
Application Timestamp: 504fa5f7
Fault Module Name: MassEffect3.exe
Fault Module Version: 1.4.5427.111
Fault Module Timestamp: 504fa5f7
Exception Offset: 007ab0e0
Exception Code: c0000409
Exception Data: 00000000
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1046
Additional Information 1: 52a6
Additional Information 2: 52a60efe69cbe83f937dae507325a028
Additional Information 3: 989c
Additional Information 4: 989cc03101454c4d2200fcb86e148db2

Any help???

I reinstall the game without success (download everything from the site)!!!

  • Noipsaj's avatar
    Noipsaj
    13 years ago

    I've made the trick of unplug internet cord during game loading and plug back after download check / error. After 3/4 days everything go back to normal. I think it's a problem with profile in Bioware server or smething like that.

    Thnx for your reply.

    Best regards!!!

5 Replies

  • The problem is with the RETALIATION DLC. I've deleted it and redownload it. But the problem continue. Anything Bioware support???

  • remove DLC retaliation (DLC_CON_MP4) open the game and go to multiplayer. do not close the game, return back folder with DLC.

    Now join a friend who has this DLC. after that you are playing with retaliation.

    but if you close the game you will have to do it all over again.

  • Noipsaj's avatar
    Noipsaj
    13 years ago

    I've made the trick of unplug internet cord during game loading and plug back after download check / error. After 3/4 days everything go back to normal. I think it's a problem with profile in Bioware server or smething like that.

    Thnx for your reply.

    Best regards!!!

  • Anonymous's avatar
    Anonymous
    13 years ago
    Ive been dealing with this same problem for almost two weeks now..6 calls to ea support. All the do is read off a script. Bump it up to someone else that cant help. Ive sent several emails with no response. They said they would send my problem up to the highest level and they would contact me. They havent and Im getting ver frustrated with all this bull s that Im getting and not getting any solutions. Im going to not purchase ea games anymore..So I guess dont hold your breath and if you want to play, just start the game not connected to online.

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