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Nanashisan808's avatar
Nanashisan808
5 years ago
Solved

Crashing during loading screen on eden prime.

Is anybody else crashing during loading screen on Eden prime when taking the tram? Not sure if this matters but I'm using steam to launch the game. The patch that came out today did not fix the issue...
me legendary edition
  • Nanashisan808's avatar
    Nanashisan808
    5 years ago

    Uninstalling and reinstalling the game has fixed this problem.

EA_David's avatar
EA_David
Icon for Community Admin rankCommunity Admin
5 years ago
@GonnaLetUDown Yep, uninstalls and reinstalls won't wipe your progress, they're stored on separate files.
GonnaLetUDown's avatar
GonnaLetUDown
5 years ago

Thanks! In case anyone else looks up this issue, uninstalling and reinstalling didn't help me get past the loading screen. I had to launch the game's main menu instead of just choosing "Continue" and then choose a previous save from before that loading screen. 

  • EA_David's avatar
    EA_David
    Icon for Community Admin rankCommunity Admin
    5 years ago
    @GonnaLetUDown Thanks for the update. Just to track this stuff, are you on Steam, or do you use Origin/play on another platform?
    • GonnaLetUDown's avatar
      GonnaLetUDown
      5 years ago

      I purchased the game on Steam, which makes you open Origin when playing. So in order to boot up the game, I have to open both Steam and Origin (my accounts are linked). 

      • EA_David's avatar
        EA_David
        Icon for Community Admin rankCommunity Admin
        5 years ago
        Perfect, thanks.

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