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Anonymous
9 years ago
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EA Multiplayer Account for Mass Effect 3 and SSX 3 on Xbox360

I have a child account attached to my EA account and we have been able to play the Mass Effect 3 Multiplayer Online, but now we are unable to sign on at the same time. If one account is online, the o...
  • EA_David's avatar
    EA_David
    9 years ago

    @babyaktive Are you playing separately owned copies of the game? If you create a fresh account and try to play this at the same time do you see the same issue?

    If so, I think the issue may be related to your router. 

    Can you try enabling a setting called UPnP on this router. In some cases where folks are trying to play the same game on multiple systems this can help. 

    You can find details on this page: https://help.ea.com/en-in/help/faq/connection-troubleshooting-basic/


    Thanks. 

EA_David's avatar
EA_David
Icon for Community Admin rankCommunity Admin
9 years ago

@babyaktive Are you playing separately owned copies of the game? If you create a fresh account and try to play this at the same time do you see the same issue?

If so, I think the issue may be related to your router. 

Can you try enabling a setting called UPnP on this router. In some cases where folks are trying to play the same game on multiple systems this can help. 

You can find details on this page: https://help.ea.com/en-in/help/faq/connection-troubleshooting-basic/


Thanks. 

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