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Anonymous's avatar
Anonymous
13 years ago

Error 1002: ErrAccountLogin - unable to start battlefield play4free

Everything was ok and for around three weeks I was playing battlefield play4free WITHOUT any simple problem.
Yesterday, I tried to run the game as usualy(note that I didn't changed anything in my computer's settings) and I can see a black screen for 4-5 minutes then the loading bar starts to move and get stuck almost in the end when suddenly an error alert appears saying "1002: ErrAccountLogin".
My in-game name is "Domz_Addams" and my registration email is "e****f***********[edit: email address removed]".
Of curse I tried hardly to find solution for the problem before posting this help topic, and I can clearly see that this issue is a popular issue in battlefield play4free.
So here's what I tried to do to get the game lunch(without any results):

1 - Opened the following link and completed it to 100%. https://www.ea.com/profile/my-games

2- Went to Start, All Programs, Accessories, right-click on "Command Prompt" and selected "Run As Administrator". In the window that came up, typed the following command:

netsh int tcp set global ecncapability=disabled

3. "Some gamers use Peer Guardian wich might block the EA ip's. Turn it off or add the EA ip and there you go"(I don't use such a software).

4. Turned off my firewall and I don't have other anti-virus software.

5. Clearing the cache of every browser I tried to run the game from.

6. Running the game using different browsers such as (Internet explorer, Firefox, Google chrome).

7. Changing my account password.

8. When the error appear did not closed it, just logged out from my account, closed the error alert and the game then relogin to my account and running the game.

9. Conecting to different internet connection.

10. Running the game using different account I had in the past.

11. Ignoring the alert and just press "Ok".

As I said none of these solutions helped me running the game and I'm really wondering what causes this alert to appear and why I'm unable to solve it.
If you have any another solution I could try please give it to me, and I will be thankful to the person that will solve the problem for me, and as well I will accept the solution.

1 Reply

  • Anonymous's avatar
    Anonymous
    12 years ago

    im having the same issue... did you ever find an answer to the problem?

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