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TheJonUmber's avatar
TheJonUmber
9 years ago

Game-breaking crash entering Nexus Docking Area

Product: Mass Effect Andromeda
Platform:PC
What edition do you have? Deluxe Edition
Physical Disc or Digital version? Digital Based Install
Summarize your bug Crash to desktop upon entering Nexus Docking Area during Firefighters quest
How often does the bug occur? Every time (100%)
How long has this issue been happening? Always Happens
Please select your region North America
Run the www.speedtest.net network benchmark and post your upload and download speeds.
What company provides your internet service? Optimum
Steps: How can we find the bug ourselves? Progress the game up to the Firefighters quest but before assaulting the Kett ship
What is the AMD or Nvidia Model Number of your graphics card? Nvidia GTX 1080
Please enter memory size in GB. 16

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The game crashes to desktop when landing on the Nexus and entering the first large room in the Docking Area. I'm in the middle of the Firefighters questline after Kadara when I'm required to go back to the Nexus to diffuse the EMP bombs. Game black screens for just a second or two then immediately crashes to desktop. Happens every time. I haven't had a problem on the Nexus before so perhaps that quest flag is messing something up. I have even tried progressing more in the game and coming back but the crash still occurs. I'm 75 hours in and can no longer progress, please help.

dxdiag attached.

EDIT: I have tried completing the "Hunting The Archon" quest. While this solved the problem for an hour or so, the crash reappeared shortly afterwards and I now cannot get onto the Tempest to leave the Docking Area without experiencing the crash. So I am effectively stuck and can no longer progress.

I have sent my save file in to an EA person in hopes that he will forward it to the dev team for study.

68 Replies

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  • Anonymous's avatar
    Anonymous
    9 years ago

    Same issue here on PC.

    Crash right before the doors so the cultural centre trick isn't possible for me.

    Going to try the other questlines and hope I get lucky but this is a game killer for sure. If I can't get past this then I'm out for a refund.

  • Anonymous's avatar
    Anonymous
    9 years ago

    So this is still a problem after 1.05 patch.?

  • TheJonUmber's avatar
    TheJonUmber
    9 years ago
    @Adelthorne wrote:

    So this is still a problem after 1.05 patch.?

    Looks like it. EDIT: I haven't tried to load up an old save to confirm, but others are stating that the patch has fixed the issue. Waiting on a couple more replies and I'll mark this issue solved.

    I'm done with this game anyway for an unrelated reason; recent balance changes have destroyed the gameplay by making every enemy a bullet sponge.

  • Anonymous's avatar
    Anonymous
    9 years ago

    The patch seems to have fixed my issue completely.

  • TheJonUmber's avatar
    TheJonUmber
    9 years ago
    @DavefaceFMS wrote:

    The patch seems to have fixed my issue completely.

    Excellent news. I'd like to see some others confirm that the patch has fixed the issue, then I'll mark it solved.

  • Anonymous's avatar
    Anonymous
    9 years ago

    Since day one I have had at least 20 crashes while attempting to dock at the Nexus - always in the same spot and never anywhere else.  At first I could get to my desktop but since the newest patch it is far worse.

    I hope this gets fixed soon!

  • S1mmo70's avatar
    S1mmo70
    4 years ago

    Just hit the exact same bug playing PS4 game on a new PS5.

    As soon as i walk through the door  the game crashes with a PS5 crash code  :  CE-108255-1

    Dont think its a hardware issue as Mass effect legendary played through with virtually no issues, the odd freeze and a save reload woud fix.

    This issue however everytime open the Nexus door freezes and get the grey screen witht he error code: CE-108255-1

    Guess i will carry on playing the other worlds and try back every now an then but agree it be fixed by now.

    Seems to have triggered by the last part of the firefighter quest as was working fine up until then

  • TheJonUmber's avatar
    TheJonUmber
    4 years ago

    I wouldn't put any more playtime in. Best to fall back to an old save. The bug was never fixed for me.

    Crazy it's been nearly 5 years and this big still hasn't been fixed!

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