And just like that, we should have a fix in place. Those of you who are impacted by this, can you right click on your game tile and click Repair Game? You should be asked to download ~600 megs of extra data. If you're not, please let me know.
Thanks!
I don't agree with his sentiment. He was needlessly aggressive/hostile in a situation which could be defused by having some idea what is going on.
People don't enjoy spending money on broken items which they cannot return. This guy decides to pick a fight with another user using falsehoods (10 year old game, you get what you pay for, etc).
The get what you pay for is the hardest one to ignore. It doesn't make it right for anyone to advertise a full-functioning product and charge any fee for it. Had customers known the product was damaged (and this has been a known issue since 2010, probably earlier), and could then judge the value of the product before purchasing. Instead, EA/Origin/Amazon opted to hide this information from consumers.
Further, to then falsely claim that customers do not have the right to demand a refund of said damaged goods is a violation of Magnusson-Moss.
That EA was unaware is false- they have responded, in these forums, to this problem in ages past with no solution.
Guys, there is no solution to this problem. Well, there is, but it would cause you to violate your user agreement in applying the fix. So for all legal intents and purposes- customers have purchased a faulty product from a company which knowingly chose to deceive their customers.
How does that make you feel?
P.S. you can get your money back from Amazon, or wherever you purchased this. Magnusson-Moss covers all transactions. Google is your friend, file a quick complaint if you please: EA is in violation of U.S. federal law.
P.P.S. I've already done this. I do not want to play a game which is broken, then be told, as PlayFairCypher suggests, that I should be thrilled to have my broken game.
Is this a problem only with games purchased from Amazon? Is this only happening on games run through Origin? Will this happen if I purchase the game through Steam?
Seems like only for the Origin version so far Dax, which is why l think Origin's files are corrupt. I haven't seen the issue mentioned on Steam and even in this thread people that have used the Steam version or the physical disc version have mentioned that fixed it. I'm considering getting it on Steam too since it's on sale but that definitely would be a bummer to double pay!
On Reddit someone mentioned they downloaded a cracked version and the issue we're all having went away (which would also indicate corrupt Origin files). Sad we'd have to resort to that to get a game we bought to start working correctly.
DaxThura: There are a couple posts in this thread that seem to suggest that the Steam version doesn't have this problem, only the Origin one. I checked the Steam forum and I don't see any posts there from the last month or so about this problem (lots of crashes at start-up, but that isn't the same problem).
meesterjojo: Agreement or disagreement aside, where's the threads where EA has previously replied about this issue? I scanned the last 20 pages or so and I can't find any threads that seem to be related this issue in particular, which seems to have cropped up just in the last week or so.
