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Anonymous's avatar
Anonymous
13 years ago
Solved

How do I log a ticket with this company?

So, I finally beat a platinum (casual gamer), and go to spend my credits...  POOF!  The fruit of my labor disappears.  How do I get my 150k+ credits back that I lost about an hour ago?  I've only bea...
  • ThandalNLyman's avatar
    ThandalNLyman
    13 years ago

    The AHQ is for "player-to-player" self-help.  No one here can do anything about what happens in the MP (or the EA/Origin) Store.

    The only people who can are the EA Customer Support folk at: http://help.ea.com.  That's  how you "log a ticket". 

Anonymous's avatar
Anonymous
7 years ago

But how did you actually make contact? There's no way to log a support ticket, only the live chat/request phone call page that doesn't actually offer the live chat option...?

Fred_vdp's avatar
Fred_vdp
Hero+
7 years ago
@Anonymous wrote:

But how did you actually make contact? There's no way to log a support ticket, only the live chat/request phone call page that doesn't actually offer the live chat option...?

@Anonymous This thread is from 2013, so no doubt a few things have changed. If the support page doesn't offer a live chat option, you may be able to get around that by selecting a different region.

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