Forum Discussion

LaTaZOtter's avatar
2 years ago
Solved

How to: Remove Mass Effect Legendary and Andromeda and install on a new machine

I have both ME Legendary and ME Andromeda. The latter runs poorly on the current machine, the former doesn't even open the window yet it has stated it's running.

 So I have purchased a new gaming desktop which should easily run both without problems.  The thing is that E.A. Games and previously Origin only permitted so many concurrent iterations to run on the account. 3 as I remember it.

 I seem to also remember a program to ensure the games complete removal from an older system so that the iteration count remains within acceptable limits. I have no idea where that is or how to remove reinstall without damaging my account.

 Can someone please direct me to the proper method for keeping my account in order?

  • LaTaZOtter's avatar
    LaTaZOtter
    2 years ago

    Having checked with customer support concerning the existing handling of Mass Effect, it seems they are still unsure about some aspects of support for that series.

     That said, the apparent issue I was speaking of involves their DRM (Digital Rights Management) and licensing. The limit that they have issue with is the potential that someone may use or spread the use of the same account beyond the intended range for the servers. 

      Meaning that they only want no more than the maximum of the licensed machines actively using the same software.

      I only need 1 machine for running certain types of software potentially a few for others.

     In any case I have removed those iterations from my other insufficiently powered computers and now have them on an actual gaming computer with a decent video graphics card where they are operating perfectly.

      Thank you for your previous assistance.

4 Replies

  • @LaTaZOtter 

    There is no need to uninstall the games from your old system.

    You can install games on multiple systems, you just cant run them at the same time on different machines.

  • LaTaZOtter's avatar
    LaTaZOtter
    2 years ago

    Running concurrent games on multiple systems would be silly for some games. These games require a complete deletion to my understanding or at least they did. At one point to discourage piracy, only 3 or 5 machines were permitted to have the software installed and run. That included a internet verification for them each time the software was run.

      To my knowledge that hasn't changed.

  • holger1405's avatar
    holger1405
    Hero+
    2 years ago

    @LaTaZOtter 


    LaTaZOtter wrote:

    only 3 or 5 machines were permitted to have the software installed and run.



    It's 5 times and there is AFAIK no way to reset that limit. If you run into it you need to uninstall and wait 24 hours before you can install the game again.


    LaTaZOtter wrote:

     That included a internet verification for them each time the software was run.


    That is done automatically every time you start a game on a system that has a active internet connection and is mandatory if you start the game for the first time on a new system.



  • LaTaZOtter's avatar
    LaTaZOtter
    2 years ago

    Having checked with customer support concerning the existing handling of Mass Effect, it seems they are still unsure about some aspects of support for that series.

     That said, the apparent issue I was speaking of involves their DRM (Digital Rights Management) and licensing. The limit that they have issue with is the potential that someone may use or spread the use of the same account beyond the intended range for the servers. 

      Meaning that they only want no more than the maximum of the licensed machines actively using the same software.

      I only need 1 machine for running certain types of software potentially a few for others.

     In any case I have removed those iterations from my other insufficiently powered computers and now have them on an actual gaming computer with a decent video graphics card where they are operating perfectly.

      Thank you for your previous assistance.

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