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Anonymous's avatar
Anonymous
13 years ago
Solved

Issue Logging into ME3 Online

Hi, I seem to be having a problem trying to login to ME3 online. When I try to login in-game or access the multiplayer menu I'm getting the message, "An online pass is required to access online fe...
  • Anonymous's avatar
    Anonymous
    13 years ago

    ***ISSUE RESOLVED***

    So after following some pointers from the posters here I managed to finally get onto EA Live Chat by changing my country from United Kingdom to the United States in country selector at the bottom-right corner of the 'Contact Us' page here:

    https://help.ea.com/contact-us

    I selected my version of ME3 and 'Online Services' as the issue and was able to have the problem resolved after ~5 minutes on EA Live Chat.

    Thanks to all who contributed here, it's much appreciated 🙂

Anonymous's avatar
Anonymous
13 years ago

I almost never "Log Out" anywhere.  I don't WANT to be bothered having to Log in again.  Meanwhile, any or all of you with this complaint, make certain you understand what we have in here.  It's for game players to discuss game tech; it's not official support.  When there still were Tech Discussion forums active on the Social site, those were the same sort of thing, but the tops of each tech forum included a disclaimer about the purpose of the forum. 

Paid moderators do not work in here weekends, and they do not have the same access privileges that the Game Advisers can have.  However, the Game Advisers do wok on weekends.

(With credit for the original to EA's Eve)

You will need to contact an EA Game Advisor.

To do so:

        Go to https://help.ea.com/

        Log in with your Origin account.

        Click on "Contact us"

        On the next page select the game you wish help with and click on Go.

        Chose the appropriate options in the drop down menu for "Product", "Category", and "Platform".

        Select the available Contact method of your choice.

Anonymous's avatar
Anonymous
13 years ago

Do you have that reply saved in a text file?

You seem to post the exact same thing a lot.

  • Anonymous's avatar
    Anonymous
    13 years ago

    Not sure what your meaning is. Clarify?

    • Anonymous's avatar
      Anonymous
      13 years ago
      @p3g4su5 wrote:

      Not sure what your meaning is. Clarify?

      It's my supposition that many new arrivals here have no idea what kind of place this is, and really want, and really need the Official Tech Support.  I have several stock "form letters" for use in situations that look like they are repeats and I re-use those. 

      It is now my supposition that it was my recent comment in this thread that invited that question you asked him / her about. 

      • Anonymous's avatar
        Anonymous
        13 years ago

        yes goraththeelder i started posting here 1 month after you. I'm so new.

        also, this is a user based support forum. people come here for help when outside of normal business hours. in case YOU don't know what this forum is for, look at the top of your screen.

        Answer HQ, Ask. Answer. Be the hero.

    • Anonymous's avatar
      Anonymous
      13 years ago

      goraththeelder

       

      he's posted the exact same reply on every thread i've read today.

       

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