Land on Citadel but black screen appear
When I select Alliance dock to land on citadel Its play Kaiden cutsence when he was injure and have to go to CItadel for the first time. After cutscene there a loading before every thing went black b...
Forum Discussion
Thank you for the answer. I did repair the game multiple time still the same. and I did reinstall the game not working. I was only able to hear the noise and open the map.
So you are on a Pc?
Please create a DxDiag in text file format and post it with your next reply. You can do that with the "Choose file" button at the bottom right corner of the reply window.
Yes. On PC. and here is my file.
Go here (The ASUS web site of your Laptop) and download the newest graphic driver from intel and from NVIDIA.
- Then follow this manual to the letter to cleanly uninstall all Intel and NVIDIA components.
(Uninstall the NVIDIA driver first, than repeat the process for the Intel driver.)
(You don't need to download any other driver, the two from the Asus side are the right ones.) - Install the Intel driver.
- Reboot.
- Install the NVIDIA driver
- Reboot.
- Go online.
- Test.
I did all the instruction you gave me. Now I am able to fly to silversun strip so I tried to go to Presidium commons loadind screen went well but it goes back to the Kaiden injure cutscene again. It's like whenever I fly to the Citadel it's the first time and everything went black after loadind scene.
(Cutscene show everything like normal cutscene except Shepard's mouth doesn't move)
- Then follow this manual to the letter to cleanly uninstall all Intel and NVIDIA components.
