Forum Discussion

Anonymous's avatar
Anonymous
11 years ago

Mass Effect 1 asking for a code after installing patch 1.02.

Hello, good night, my name is Carlos.

After buying all the Mass Effect games, what is my surprise when I  find out that Mass Effect 1 doesn't launch. I read some solutions on the Internet, one of which involved updating the game to v. 1.02. I did that, and my game finally launches, but it's now asking for a game code. This game code is supposed to be on the game info in my library, but it isn't there (in all the games I have, that code is clearly on the info setting, but not on Mass Effect 1; it just doesn't exist).
What do I do? Where can I get the code? When I bought it, I received no mails with codes. Can you help me?

Thanks in advance.

Carlos

PS: I use Windows 7 and I tried before the compatibility launch, but didn't work, that's why I tried with updating the game.

6 Replies

  • Anonymous's avatar
    Anonymous
    11 years ago

    Can I get any help, please? At least answering with a "We don't know how to help you". That would mean you're not ignoring me.
    Thank you.

    Carlos

  • Anonymous's avatar
    Anonymous
    11 years ago

    I'm having a similar problem. I couldn't get my game to start either, and then after finally getting it fixed, it tells me the code is invalid. There's a product code in the information part of my game (the litte "i" in the scroll over menu), but it tells me that it's wrong. I've seen a lot of posts talking about this problem with no responses to help. I even used the live chat, and my "game advisor" had claimed to have fixed it, and that all I had to do then was uninsall and reinstall. Did all that and still the same problem.

  • Anonymous's avatar
    Anonymous
    11 years ago

    Sorry for the double reply, I can't get this to delete for some reason.

  • Anonymous's avatar
    Anonymous
    11 years ago

    I followed this, but when I entered it, the "Done" button wouldn't even highlight so that I could click it. So I don't think it's the serial key that I need, but the product code.

  • Anonymous's avatar
    Anonymous
    11 years ago

    Yeah, that didn't work for me either ☹️

About Mass Effect Franchise Discussion

The fate of the galaxy lies in your hands. Join the Mass Effect community forums and tell us how you'll fight for it.19,170 PostsLatest Activity: 8 hours ago