Mass Effect 1 won't launch on Windows 8 Pro 64 bit

Hey, I still have the same problem running 8.1 and have done everything possible to try and fix this. Did you manage to get through? 

I am also having the same problem ☹️  Just bought the game, was looking to play all night, but It just won't launch...So frustrating

Still haven't gotten through. Hoping someone comes up with a fix somehow...

Just to let you know:

I've just had a conversation with an ea customer support attendee, and he confirmed that this is a "Known issue" and they're working on it, it seems to be an error with a bunch of Mass Effect 1 key codes they are trying to solve atm. He also let me know they expect to have it solved in 24h, and that i would only have to try starting the game after that time.

Will let you know if this is true and finally they come up with a solution. Hope it does.

Hi,

Any news from this issue? I'm having the exact same problem ☹️

Obviously, it has taken longer than 24 hours to fix, considering I have the exact same issue and have reason to believe it has to do with the serial code. Apparently, not all game advisors are aware of this issue, as the one I was on the phone with for 40 minutes yesterday never mentioned it. She did give me a new serial code but that one didn't work either. 

For me, after putting the Launcher.exe in the right place and patching, I get a pop up to put in a serial code, but it has a wrong one pre-loaded. It will not except any code I put in, or the one it has pre-loaded. I hope this gets fixed soon. I bought the game Cyber Monday, downloaded it and installed it by Tuesday night, Wednesday morning I called, downloaded and installed again by Thursday night and am still disappointed. I will contact the advisors again tomorrow, and hopefully be bumped up to a Specialist who might be able to help me. I will post if I have any success.

I am also running a Windows 8 64-bit.

Edit: It turns out, they seem to have given me an old wonky version of the game. They have given me a different one and I am downloading and installing now. I will update if this fixes the issue (it should). I encourage everyone to call it in, they called me back after 30 secs and were very invested in fixing the issue.

I talked with an advisor yesterday, I told him I tried everything listed on this thread. He gave me a new product activation code, and after uninstalling, donwloading and installing the game again through Origin it just worked fine.