Hey, I have issue with my Mass Effect. Whenever I try to enter the game, I get this error:"General protection fault!History:GMatrix2D::Swap() Address = 0x10dc7f5a (filename notfound)[in D:\Programfiles (x86)\origin games\Mass Effect\Binaries\MassEffect.exe]"When I go into Mass Effect Configuration utility I get:Runtime Error!Program: D:\ Program Files (..This application has requested the Runtime to terminate it in unusual way. Please contact the application's support team for more information"Please help, I've tried mostly everything and I googled all night.

@holger1405 Managed to fix the issue by reinstalling the game and microsoft visual c++ a couple of times. Thanks for your time.

Mass Effect 1 won't start | EA Forums

8 Replies

holger1405
Hero+
7 years ago
@BubblesO

Install the NVIDIA PhysX Legacy System Software.

Reboot > Test.
BubblesO
7 years ago
Nope. Doesn't work. I've attached a screenshot of my errors.
holger1405
Hero+
7 years ago
@BubblesO

Please create a DxDiag in text file format and post it with your next reply.

If you use Windows 7 also go to your Reliability monitor > Press the Windows key and "R" at the same time and copy and paste or type "perfmon /rel" (without the quotes) in the new Window > hit “ENTER” and look if it has entries for the game you have trouble with.

If yes double click at the last entry for the game executable, copy the info to the clipboard, and save it to a text file.

You can attach the DxDiag text file you created (and the “Reliability monitor” text file as well) to your post in the “Reply” window with the “Choose File” button.
Cakeson
5 years ago
i know the post is old but..i'm having the same issue an so far found no solution. I've attached the DxDiag and the reliability monitor text files if you would still be willing to help. The game worked fine before i upgraded to windows 10 from win 7 if that's any help.
Mass Effect Config.txt1 KB
Mass Effect exe.txt1 KB
DxDiag.txt95 KB
holger1405
Hero+
5 years ago
@Cakeson

You receive the same error message as OP?
Cakeson
5 years ago
Yes, exactly the same as op
holger1405
Hero+
5 years ago
@Cakeson

You tried the NVIDIA PhysX Legacy System Software.?

Do or did you use Mods?
Cakeson
5 years ago
@holger1405 Managed to fix the issue by reinstalling the game and microsoft visual c++ a couple of times. Thanks for your time.

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Mass Effect 1 won't start

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