Forum Discussion
Anonymous
10 years agoI dont have a "_installer" folder..
only Binaries
BioGame
Data
Docs
Engine
Anonymous
10 years agoAnd I have mass effect on DVD not CD.
- EA_Barry10 years ago
Community Manager
Can you post your Dxdiag report so we can take a look please?
http://help.ea.com/en/article/how-to-gather-dxdiag-information/
- ApprovedAnonymous10 years ago
it says I dont have cases with you but anyway, here is..
- EA_Barry10 years ago
Community Manager
Thanks for posting your Dxdiag. A few things to try:
- Run System File Checker to ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833
- Set your monitor refresh rate to 60 rather than the 75 it is set to now
- Update your video drivers using this download: http://www.nvidia.com/download/driverResults.aspx/96073/en-us
Let us know how you get on after those steps, thanks.
- ApprovedAnonymous7 years ago
Hello, I had the same issue and when reading MahatmaGhandi61's error log, I saw that it mentioned "General protection fault!" this usually refers to an issue of authentication or administrator rights, and indeed, running the program as administrator fixed my problem.