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Anonymous's avatar
Anonymous
13 years ago
Solved

MASS EFFECT 3 - multiplayer ban and silence of ME3AccountAdmin

Quote (Jul. 17, 2012, from EA@eem.ea.com): This e-mail is to notify you that your account has been banned from the multiplayer portion of Mass Effect 3 for exploitation. You will still have access t...
  • Anonymous's avatar
    Anonymous
    13 years ago

    eaursula: EA Game Adviser ignores my message for more than 24 hours (offtopic: as they ignored issues with Dead Space 2 - no in-game videos), so I think it's useless.

    kuvuplan: No options. IMHO they accuse me of using aimbot (more than 75 headshots during a game), but this is just my opinion.

    monsieurconnard: I'm from Russia, so I won't call them due to expensive international telephony in my country 🙂 As I won't buy anything developed by Bioware (because of their idiotic attitude to anticheating) and (sorry) EA - say thanks to tech support and Game Advisers (especially their time of reaction).

    This conversation became pointless. Thank you.

EA_Spectre's avatar
EA_Spectre
Icon for Community Admin rankCommunity Admin
13 years ago

Hi andrewvich,

In a case that is more complicated and requires a thorough investigation (like a banned account) the response can take longer than 24 hours.

The telephone number for our Russian support is +7 (499) 999 24 07

Telephone lines operate from 8:00 to 19:00 Moscow time.

 

You can always see your case on the www.help.ea.com page.

 

Hope that helps!

Ursula

Anonymous's avatar
Anonymous
13 years ago

I repeat - they react to EVERY message (not only about banned account) more than 24 hours - it takes about 5-7 days.

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