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GVXF4VXF19SH's avatar
GVXF4VXF19SH
8 years ago
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Mass Effect 3 Digital Copy stuck In french

I Bought my digital copy of Mass Effect 3 during the recent sale that just happen. Once I started up the game I found out that everybody is speaking in French when I went to the setting to change the...
  • EA_Ataashi's avatar
    EA_Ataashi
    8 years ago

    @GVXF4VXF19SH

    Considering the fact, that it was not stated in the Xbox marketplace that the game will have only French VO, I think you can ask Microsoft for a refund. However, it'll all be up to their store refund policy then.

    /Ataashi

GVXF4VXF19SH's avatar
GVXF4VXF19SH
8 years ago

Thank you for helping me with this issue and no I can't change the VO language from French, French is the only option I have due to the blue arrows being grayed out. Even thought I could change the in-game text to other langues just not the VO. If it helps I will attach the online receipt and the e-mail I got from Microsoft as images.

EA_Ataashi's avatar
EA_Ataashi
Icon for EA Staff (Retired) rankEA Staff (Retired)
8 years ago

Thanks for the additional information @GVXF4VXF19SH

I removed the screenshots from your message (it's better to not post such info on public forum), but don't worry - I still have access to them if needed.

I'll ask our specialists about this situation. I'll try to keep you updated.

/Ataashi

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