Forum Discussion
@EA_Arrenai wrote:Hey there, everyone!
If you do have an issue with not being able to load the Galaxy at War information, but the rest of the game works fine, can you try the following?
- Go to the N7 HQ Support Page
- Click on re-sync your account
- Log in
- Once re-sync'd, give it 15-20 minutes, and then log back the game
_____________________________________________
I've tried resyncing my account, logging out of both the website and Origin, repairing game files, and reinstalling origin and the game. Nothing. No matter what I get the cannot connect to server error. There's a post in the Mass Effect group I'm in on Facebook about this, and apparently almost everyone on every platform is having the same issue. Game plays, multiplayer works but does not alter galactic readiness on the website, and the Galaxy at War map will not load.
Yes, it is a general problem. The CMs escalated the problem.
- 6 years ago
Thanks, saw the CM post here but only the one that was quoted. Glad to see its been escalated. i know this is a 6 year old game, but obviously its still being played quite a bit. I hope they fix this!
- holger14056 years agoHero+
Likewise! 🙂
- 6 years ago@holger1405 I seen someone on Russian community forum with same problem claim that they contacted support and were told that their online pass has been disabled, after which the support team fixed their account. Since online pass are obsolete, everyone has an automatic entitlement to one, but for some reason now they must individually restore it to their account in support. I cannot confirm if its true, can repost the Russian ME forum thread.
About Mass Effect Franchise Discussion
Recent Discussions
- 3 days ago
- 3 days ago