Mass Effect 3 missing DLC (Pc)
I purchased the Mass Effect 3 2012 edition a couple of weeks ago and attempted to play the multiplayer, however all the dlc content was missing. When I contacted support the only solution they gave m...
Forum Discussion
Please clear your temp files:
- Press the Windows key and "R" at the same time
- Into the new window, type or copy & paste: "%temp%" (Without the quotes.) > hit "ENTER"
- Now your Windows Explorer should have brought you to the "C:\Users\>your user name<\AppData\Local\Temp" folder. > Delete all files and folders in it.
(If some files or folders can't be deleted, reboot and try again.)
Then:
- Go here and download "Revo Uninstaller". (The freeware version, Portable version works too.)
- Run "Revo Uninstaller" > Uninstall ME3.
- At the end of the main uninstall, Revo will ask you which cleaning method you want to use. > Select "Moderate" > Browse
- If "Remaining registration content found" is displayed > Select All > Delete > Next
- When "Remaining Data and Folders" is displayed > Select All > Delete
- Run "Revo Uninstaller" > Uninstall EA Desktop.
- At the end of the main uninstall, Revo will ask you which cleaning method you want to use. > Select "Moderate" > Browse.
- If "Remaining registration content found" is displayed > Select All > Delete > Next
- When "Remaining Data and Folders" is displayed > Select All (Make sure the "Origin Games" folder is not in the list) > Delete.
- Restart the PC > Reinstall the newest version of EA app from here.
- Reinstall ME3. > Test.
So far it seems to have not worked, all the dlc characters are missing from multiplayer (I did not check single player dlc yet). I'll test it a few more times and let you know if I get it working.
EA_ShepardCommunity Manager
@Quality_Waffles Hey, I wanted to ask. When you log into MP, none of the characters you had show up? When you log in is it looking like you have never played at all?@EA_Shepard
Judging from @Quality_Waffles N7HQ, it looks like they have played 6 games. There are some credits and unlocked inventory. But:
1) all challenges are at zero (which would be the case since Retaliation DLC isn't enabled).
2) No gifted Reckoning gold character (since Reckoning DLC not enabled).- EA_Shepard
@DoctorDAM From experience, this happens when they are in the wrong account, they unlinked whatever platform they were on or they merged accounts. That data is all server-side and linked to your BioWare ID so it cannot just get deleted. On the chance there was an account merger or an unlink, that data would be gone. There is, sadly no undo on that one.
